SharePoint - Word / Excel freeze when opening mapped drive

Asked By Chester Thomas on 19-May-09 10:04 AM
We have drives mapped to sharepoint document libraries and when some users attempt to open them from File > Open and then navigate to file Word and Excel tend to freeze.

Some of the users are on Office 2003 and some are on 2007 and this only happens with mapped drives. If they go into the web interface it works ok.

check whether the mapped drive is dead - H K replied to Chester Thomas on 19-May-09 11:39 AM

The problem may be that the mapped drive is dead, delete and create new mapped drive and it should solve your problem.

more is being discussed in the below link:
http://help.lockergnome.com/office/Word-freeze-open-save--ftopict994199.html