Windows XP - Windows Update - Asked By Pete on 30-May-10 11:25 PM

I have Windows XP SP2
I receove this error when trying to get Windows Update.

The website has encountered a problem and cannot display the page you are trying to view
Anoop S replied to Pete on 31-May-10 12:36 AM
This issue can occur when the XML component is not working properly. Let's
refer to the following steps to get this issue resolved:

1. Click Start, Run, type: cmd and press Enter.
2. In the opened window, run the following command:
regsvr32 Msxml3.dll
regsvr32 Msxml2.dll
regsvr32 Msxml.dll
3. Please also install MSXML 3.0 SP5 from the following link:
Microsoft XML Parser (MSXML) 3.0 Service Pack 5 (SP5):
http://download.microsoft.com/downlo...1d8/msxml3.msi

Suggestion 2: Clear the Windows Update temporary folder and reset Internet
Explorer settings.

===========================

This error can occur if the temporary folder of Windows Update has been
corrupted. I suggest we delete this folder to test the issue:
1. Click Start, Run, type: %windir%\system32 and press Enter.
2. In the opened folder, find a folder named CatRoot2 and delete it.

Please also clear the Internet Explorer cache, and reset the Internet
Explorer options:

1. Click Start, Run, type: inetcpl.cpl and press Enter to open the Internet
options window.
2. Click "Delete Cookies" and select Yes to confirm.
3. Click "Delete Files" and select Yes to confirm.
4. Click Settings, click "View Objects". Delete all the objects in this
folder. If some objects cannot be deleted, please restart the computer and
try again.
5. Switch to the Security tab, select Internet and click "Default Level".
6. Switch to the Privacy tab, and click "Default" button.
7. Switch to the Advanced tab, click the "Restore Defaults" button and then
deselect the "Enable third-party browser extensions" option.
8. Click OK.
Now reboot your system and test the Windows Update Site and see if the issue
is resolved and let me know the result.
If you are still encountering the above error on Windows Update Site, please
try the next suggestion.

Suggestion 3: Re-register Windows Update components.
===========================

This issue may occur when three Windows Update components have not been
registered successfully. Let's refer to the steps below to re-register them:

1. Click Start, Run, type: cmd and press Enter.
2. In the opened window, run the following commands:
regsvr32 Jscript.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
Please check if you receive any error when trying to re-register these
components. If not, please try to visit the Windows Update site again.

Suggestion 4
==========
 your system infected with virus,  maybe that " unregistered" the dll so i couldnt update the computer
Just go to C:\Windows\System32 and find and register Wups2.dll
To do that, right click on it and select 'Open With' then 'Choose Program' and find C:\Windows\System32\Regsvr32.
If you choose to 'Always use the selected program to open this kind of file' then all you will have to do is double click on any .dll to register it.
Super Man replied to Pete on 31-May-10 01:23 AM

It might by the following error number : "0x800A01AE" or "0x080070570"

Manual steps to resolve "0x800A01AE" or "0x080070570" error messages

To manually resolve this problem, follow these steps:

1.       Stop the Background Intelligent Transfer Service and the Automatic Updates service. To do this, follow these steps:

a.       Click Start, click Run, type cmd, and then click OK.

b.      At the command prompt, type the following commands, and then press ENTER after each command:

                                                               i.      net stop wuauserv

                                                             ii.      net stop bits

                                                            iii.      exit

2.       Rename the Catroot2 folder.

Note Do not follow this step if you are using Microsoft Windows 2000.

To rename the Catroot2 folder, follow these steps:

 

a.       Click Start, click Run, type cmd, and then click OK.

b.      At the command prompt, type the following commands, and then press ENTER after each command:

                                                               i.      net stop cryptsvc

                                                             ii.      ren %systemroot%\System32\Catroot2 oldcatroot2

                                                            iii.      net start cryptsvc

                                                           iv.      exit

Important Do not rename the Catroot folder. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if the Catroot folder is renamed.

 

3.       Rename the "SoftwareDistribution" folder:

a.       Click Start, click Run, type %systemroot%, and then click OK.

b.      Right-click the SoftwareDistribution folder, and then click Rename.

c.       Type SoftwareDistribution.old, and then press ENTER to rename this folder.

 

4.       Register the files that are used by Windows Update and Microsoft Update. To do this, follow these steps:

a.       Click Start, click Run, type cmd, and then click OK.

b.      At the command prompt, type the following commands, press ENTER after each command, and then click OK every time that you receive a verification message:

                                                               i.      regsvr32 wuapi.dll

                                                             ii.      regsvr32 wuaueng1.dll

                                                            iii.      regsvr32 wuaueng.dll

                                                           iv.      regsvr32 wucltui.dll

                                                             v.      regsvr32 wups2.dll

                                                           vi.      regsvr32 wups.dll

                                                          vii.      regsvr32 wuweb.dll

5.       Start the Background Intelligent Transfer Service, the Automatic Updates service, and the Event Log service. To do this, follow these steps:

a.        Click Start, click Run, type cmd, and then click OK.

b.      At the command prompt, type the following commands, and then press ENTER after each command:

                                                               i.      net start bits

                                                             ii.      net start wuauserv

                                                            iii.      net start Eventlog

                                                           iv.      exit

syphax replied to syphax on 28-Jun-11 05:45 AM
gvgt