It might by the following error number : "0x800A01AE" or
"0x080070570"
Manual steps to resolve "0x800A01AE" or
"0x080070570" error messages
To manually resolve this problem, follow these steps:
1.
Stop the Background Intelligent Transfer Service
and the Automatic Updates service. To do this, follow these steps:
a.
Click Start, click Run, type cmd, and then click
OK.
b.
At the command prompt, type the following
commands, and then press ENTER after each command:
i.
net stop wuauserv
ii.
net stop bits
iii.
exit
2.
Rename the Catroot2 folder.
Note Do not follow this step if you are
using Microsoft Windows 2000.
To rename the Catroot2 folder, follow these
steps:
a.
Click Start, click Run, type cmd, and then click
OK.
b.
At the command prompt, type the following
commands, and then press ENTER after each command:
i.
net stop cryptsvc
ii.
ren %systemroot%\System32\Catroot2 oldcatroot2
iii.
net start cryptsvc
iv.
exit
Important Do not rename the Catroot folder. The Catroot2
folder is automatically recreated by Windows, but the Catroot folder is not
recreated if the Catroot folder is renamed.
3.
Rename the "SoftwareDistribution"
folder:
a.
Click Start, click Run, type %systemroot%, and
then click OK.
b.
Right-click the SoftwareDistribution folder, and
then click Rename.
c.
Type SoftwareDistribution.old, and then press
ENTER to rename this folder.
4.
Register the files that are used by Windows
Update and Microsoft Update. To do this, follow these steps:
a.
Click Start, click Run, type cmd, and then click
OK.
b.
At the command prompt, type the following
commands, press ENTER after each command, and then click OK every time that you
receive a verification message:
i.
regsvr32 wuapi.dll
ii.
regsvr32 wuaueng1.dll
iii.
regsvr32 wuaueng.dll
iv.
regsvr32 wucltui.dll
v.
regsvr32 wups2.dll
vi.
regsvr32 wups.dll
vii.
regsvr32 wuweb.dll
5.
Start the Background Intelligent Transfer
Service, the Automatic Updates service, and the Event Log service. To do this,
follow these steps:
a.
Click
Start, click Run, type cmd, and then click OK.
b.
At the command prompt, type the following
commands, and then press ENTER after each command:
i.
net start bits
ii.
net start wuauserv
iii.
net start Eventlog
iv.
exit