Windows Vista - Windows has Recovered From an Unexpected Shutdown

Asked By Arjohn on 15-Mar-11 11:53 AM
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    13321

Additional information about the problem:
  BCCode:    9f
  BCP1:    00000003
  BCP2:    9042D028
  BCP3:    9041B028
  BCP4:    B315A008
  OS Version:    6_0_6002
  Service Pack:    2_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini031511-01.dmp
  C:\Users\(username)\AppData\Local\Temp\WER-1960604-0.sysdata.xml
  C:\Users\(username)\AppData\Local\Temp\WERC88C.tmp.version.txt


Please help me. I've already experienced a lot of unexpected shutdowns but I cannot find a solution to the problem. I am not a person who understands these things that much.
Ravinder Jamgotre replied to Arjohn on 15-Mar-11 12:15 PM
Hi Arjohn

This 9F Error is caused due to Driver Conflict or the Virus Infection. Many times it gets solved when you repair your OS. So I would like to suggest you to Repair your operating system.

It seems unable to handle a power state transition and it's behaving as if the machine is in power state "X" when it's really in state "Y". It's possible that the underlying hardware (the drivers in your machine?) is the real culprit, and its driver is merely the conduit for bad news, but it's more likely that the driver is buggy. Suggestions:

- Try updating that driver to the latest version, then test what happens when you leave the laptop to sit idle again (thus triggering power state transitions).

- If an update doesn't help, try removing the driver outright and testing once more. That's not a solution but at least you'll know for sure whether it happens with the driver gone.