Windows Vista - Photo emails stuck in Outbox & creating empty albums on SkyDrive

Asked By Janine on 21-May-11 12:18 AM
At first the photo emails would stay stuck in Outbox. I deleted my Windows Live Mail account and created again. It went well for a while, but now the photo emails get stuck again in the Outbox.  Not only that, but it creates dozens of empty albums ons Sky Drive! (For one mail I sent out that got stuck it created 50(!!) empty albums, with the name of the email but with no photos in them.
The only work around I have now is to send photo emails through the Hotmail on the Web and not through Windows Live Mail. If I send regular emails the will be send out but the photo emails stay in the Outbox. Is there perhaps a photo email restriction with Windows Live Mail? I like to send photo mail from Windows Live Mail for it's easier and I like the album format it sends it. Does someone else have that problem?
Anoop S replied to Janine on 21-May-11 02:10 AM
this issue can be caused by several factors, such as Internet connection, Outlook settings or corrupted outlook profile. We can try the following methods to see if the problem can be resolved.

Method 1:
Click the “Send/Receive” tab, then click “Send all”.

Method 2: New Outlook profile
1. Exit Outlook.

2. Go to Start > Control Panel, click or double-click Mail.

Mail appears in different Control Panel locations depending upon the version of the Microsoft Windows operating system, Control Panel view selected, and whether a 32- or 64-bit operating system or version of Outlook is installed.

The easiest way to locate Mail is to open Control Panel in Windows, and then in the Search box at the top of window, type Mail. In Control Panel for Windows XP, type Mail in the Address box.

Note:The Mail icon appears after Outlook starts for the first time.

The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

3. Click Show Profiles. Choose Prompt for a profile to be used.

4. Click Add.

5. Type a name for the profile, and then click OK.

6. Start Outlook, and choose this new profile.

7. Try to send the emails in the new profile