Windows Vista - Windows will not let me install Office Home And Student 2007

Asked By Kent Barnes on 20-Jun-11 11:33 AM
I put in the Office Home And Student 2007 disc and it will start to run then message will say Microsoft installation has encountered a problem.
Anoop S replied to Kent Barnes on 20-Jun-11 11:51 AM
you should try reinstalling while in a Clean Boot using these steps from this article,

Step 1: Perform a clean boot Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.
  1. Log on to the computer by using an account that has administrator rights.
  2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
  4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

    Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
  5. Click OK, and then click Restart.
I hope this information is helpful.
Kent Barnes replied to Anoop S on 20-Jun-11 12:03 PM
Thank You Anoop.  I printed out the instructions and will try this as soon as I get home tonight.  I'll let you know!