We've developped a customized Ribbon Addin (uses core.dll) for my company that worked fine until recently. Our records management tool developped a shared addin (uses shim.dll) and when WORD loads after i've installed my CompanyAddin it automatically hard-disables the Hummingbird DM addin.
I've been on this for more than a week now. The only way to get them both to work together is by changing the registry key of the Hummingbirg DM Addin LoadBehavior from 3 to 16 then re-enabling it after loading Word with my Addin loaded and it works fine but as soon as I close word and reopen it will automatically hard-disable the other Addin.
The only thing I see is the sequence in which the Ribbons addins are being loaded but I seem to have no control over that...
I'm really at my wits end with this. I also checked the event viewer and i'm getting this error.
.NET Runtime version 2.0.50727.3625 - Fatal Error Runtime (7A05AE08) (80131506) but i don't know which Addin is causing the error.
I don't have access to the Ribbon Source code since it's from a supplier.
Any help in trouble shooting this problem would help.