Lounge - Hotmail problem in the last week??? - Asked By Donna Shkalla on 24-Dec-11 10:19 AM

In the last week I have experienced problems reading my messages in hotmail.  The only thing that has changed on my PC is that Hotmail screen has updated with the new icons (flagged etc) When I click on more than one message the following error message occurs
Navigation to the webpage was canceled 
    What you can try:
   Retype the address.

Any ideas what the issue is and how it can be fixed it is driving me to distraction

Thanks
Devil Scorpio replied to Donna Shkalla on 24-Dec-11 10:47 AM
Hi,


It appears the issues is related to Microsoft KB 892675. The fix for me was the following registry entry:
Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001

Refer the following website to resolve this issue
http://marsbox.com/blog/howtos/navigation-to-the-webpage-was-canceled/
Suchit shah replied to Donna Shkalla on 24-Dec-11 10:57 AM
  1. lick Start
     Start button
    , type Internet Options in the Start Search box, and then click Internet Options in the Programs list.
  2. Click the Security tab, and then click Trusted Sites in the Select a zone to view or change security settings area.
  3. Click to clear the Enabled Protected Mode (requires restarting Internet Explorer) check box, and then click OK.
  4. Restart Internet Explorer.
Jitendra Faye replied to Donna Shkalla on 26-Dec-11 12:38 AM
You can try Optimizing the Internet Explorer, follow the link below to do that:
 
How to optimize Internet Explorer
 
http://support.microsoft.com/kb/936213
 
You can also try the Fix It mentioned in the article.

I would also suggest you to check if the issue occurs in Safe Mode With Networking. To boot into Safe Mode With Networking, restart the computer and tap the F8 key for about four to five times. You will see Safe Mode With Networking listed in the windows advanced options. Select Safe Mode With Networking and then press enter.

 
Hope this helps.
Donna Shkalla replied to Jitendra Faye on 27-Dec-11 05:32 AM
Thank you everyone your suggestions have done the trick Regards Donna