Windows 7 - User account has disappear - Asked By Daniel on 28-Jan-12 01:51 AM

Hi!I was havin 2 users account(Admin and Guest) when my machine start onthe welcom screen.But now I am only see the Guest user account  on the welcom screen.I cannot see the Admin user account.What is the problem?
D Company replied to Daniel on 28-Jan-12 01:55 AM
Hello Friend

try this

1. Click the Start button
2. Type the three letters cmd into the Search box.
3. Press Ctrl+Shift+Enter
4. Click "Run as Administrator".
5. Type the following commands and press Enter after each:
    net user administrator /active:yes 1>"%UserProfile%\Desktop\test.txt" 2>&1
    notepad "%UserProfile%\Desktop\test.txt"
6. Post the text into your reply.

follow this thread


Venkat K replied to Daniel on 28-Jan-12 02:21 AM
It seems the Administrator account has been disabled, you need to enable the administrator account to get it.

Run you command prompt with "Run as Administrator" and execute the below statement:net user

administrator /active:yes

You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice.


Suchit shah replied to Daniel on 28-Jan-12 02:22 AM
If you are at the Welcome screen and want to log on with the Administrator account, but it's not listed:

Press Ctrl+Alt+Del twice to bring up the  logon window, which then allows you to log on as Administrator.
Logging on at the Welcome screen is not available on computers that are members of a network domain.
Sri K replied to Daniel on 28-Jan-12 02:32 AM
Use this procedure to hide/unhide any user account from the Welcome Screen. Please remember, you can still login to a hidden account using CTRL+ALT+DEL classic logon method, but cannot Fast User Switch to a hidden user account.
kalpana aparnathi replied to Daniel on 28-Jan-12 05:44 AM
Please go to Windows Update site and on the left hand side of the page, click on Update history.
Check the recent update which is being installed.
If it is not important, you can go ahead and remove the update or you can just perform a system restore to go back to the date where everything was working fine.
System Restore uses restore points to return your system files and settings to an earlier point in time, without affecting personal files.

To use System Restore to restore Windows 7 to a previous state, follow these steps mentioned in the below link:

For your information:

Riley K replied to Daniel on 28-Jan-12 09:43 AM

Hi Danial,

The thing is that the admin account is not enabled

enable it using below steps

  • Open cmd as Run as administrator
  • Type the command net user administrator /active:yes
  • You will see a message command completed successfully, now logout and now you will see Admin account as a choice