Microsoft refused to help me with this problem, even though I paid $300 for a retail
version of their O/S. They want to continue milking people for expensive support.
I am disgusted with them and am seeking legal counsel. I resolved this issue myself,
with some assistance from an obscure knowledgebase article at Microsoft.com.
Description:
I received error C00D11BB when clicking a Windows movie link from a website that authenticates under the covers from the browser into the Windows Media Player. Further investigation revealed that the media player Network settings had been corrupted by some unkown event. The evidence was clear: open WMP and navigate to the Network tab. The Streaming Proxy Settings were blank. I suspect there is a bug in the O/S or Microsoft software infrastructure that causes a critical registry block for the WMP plug-in to be deleted when either:
1. You click a DIVX movie link on a web site and do not have DIVX components installed.
2. You manually power down the pc while the web site and media player have an active session.
C00D11BB - this is the protocol error from WMP in the player. it may be the result
of a protocol error passed from a lower level Windows component: c00d2ee0:
C00D2EE0 - The specified protocol is not supported
A search from the Microsoft website for error c00d11bb returns NO RESULTS.
For c00d2ee0 there was just one match, a KnowledgeBase article that resolved the issue:
http://support.microsoft.com/kb/957204/en-us
This is the fix from the aforementioned article. Run it from a DOS command shell while
logged on as an administrator. The command line tool Regsvr32 registers DLL files
as command components in the registry.
cd\windows\system32
regsvr32 wmnetmgr.dll
Upon execution you receive a confirmation message: DllRegisterServer in wmnetmgr.ddl succeeded.
After running REGSVR32, open the WMP Network tab and the Streaming Proxy Settings to confirm this section is no longer blank. It should have at least two entries:
Protocol Proxy
-------- ---------
HTTP Browser
RTSP None
Within the Windows REGISTRY LocalMachine I searched for "Media Player" and found HTTP, which
on previous searches was not found. Now HTTP was found within WMP regkeys
(I don't recall seeing this ENTIRE BLOCK of keys):
SOFTWARE\Classes\CLSSID\{566A2EFF-5651-4020-AC1A-EB48E4571EA3}\Properties
regkeyname = Name value = Windows Media SDK HTTP Source Plugin
regkeyname = Source Type value = HTTP