I am about at the end of my rope. We have a Windows Server 2003 that will not install Microsoft's SP2 update. It give the error Access Denied: 0x80070005
I have included the part of the log where this would occur (note it is right after the Inventory: Installer returns )x5 (5):
2009-02-11 10:02:39:223 1212 1bb4 DnldMgr *********** DnldMgr: New download job [UpdateId = {EEA8B1F9-19A7-45D4-A5F2-FBA8DCF44F71}.100] ***********
2009-02-11 10:02:39:223 1212 1bb4 DnldMgr * Queueing update for download handler request generation.
2009-02-11 10:02:39:223 1212 1bb4 DnldMgr Generating download request for update {EEA8B1F9-19A7-45D4-A5F2-FBA8DCF44F71}.100
2009-02-11 10:02:39:973 1212 1bb4 Handler Windows Patch download for UpdateId = {EEA8B1F9-19A7-45D4-A5F2-FBA8DCF44F71}: selected action is download express (delta).
2009-02-11 10:02:41:051 1212 1bb4 Handler Updateci: WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
2009-02-11 10:02:41:051 1212 1bb4 Handler FATAL: UH: 0x80070005: Inventory failed in CUHWindowsPatchHandler::GetNextRequiredFiles
2009-02-11 10:02:41:051 1212 1bb4 Handler FATAL: UH: 0x80070005: GetNextRequiredFiles failed in CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2009-02-11 10:02:41:051 1212 1bb4 Handler FATAL: UH: 0x80070005: GetRequiredFilesForSandboxState failed in CUHWindowsPatchHandler::GenerateDownloadRequest
2009-02-11 10:02:41:051 1212 1bb4 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80070005.
2009-02-11 10:02:41:051 1212 1bb4 DnldMgr Error 0x80070005 occurred while downloading update; notifying dependent calls.
I am running under the admininstrator account.
I have tried so many fixes, and can't get anything to work. We run Symantec Endpoint Protection, but I had disabled the services and that still didn't work. I also tried to fix all the permissions, but could not find any problems. I reset the permissions to the windows defaults and it still didn't work (however, it did make sharepoint services not work, so I had to change some of the permission back.)
I also tried looking at regmon & filemon and could not see anything that would give me more information. There was no error for access being denied in any of those logs. I am kind of at a loss as to what to do right now. If anyone has any suggestions, that would be greatly appreciated.