Windows Live - Windows Live Mail Error ID: 0x8DE00002

Asked By Kristie on 20-Feb-10 02:17 AM
I have read all the info but still no help sorry
can someone please tell me what to do

Unable to send or receive messages for the Hotmail (kathlynch) account. To send and receive messages in your Hotmail account, go to http://hotmail.live.com on the Web, or try again later. To get help from Windows Live Customer Support, go to http://support.live.com and click Windows Live Mail in the list of services.

 

Server Error: 4402

Server Response: Client FolderId 1722 is not found in the request

Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'

Windows Live Mail Error ID: 0x8DE00002

Arun Kumar Ramesh replied to Kristie on 27-May-10 06:25 PM
Hi,

This issue is because of a technical problem with your account You can request for a back-end fix in your account so that you can access it properly through Windows Live Mail (WLM). by logging into

http://windowslivehelp.com

Also, you'll need to reconfigure your accounts in WLM so that the program can re-establish communication to your account server. You may refer to these links on how to do this:

How to remove account from WLM

http://windowslivehelp.com/solution.aspx?solutionid=ac249497-7b7f-437e-a550-5ea6eecfd112

How to configure a Windows Live Hotmail account in Windows Live Mail

http://windowslivehelp.com/solution.aspx?solutionid=47ff78a2-56b4-4e72-a9bf-0024217aeac6

Note: You'll need to copy and paste the links to the Address bar of your Internet browser.

This is the fix for this problem.

Regards,
Arun Ramesh