Windows 7 - cant sign into windows live messenger

Asked By david derision on 12-Nov-11 02:23 PM
I can not sign into windows live messenger, it is telling me it is the wrong password
dipa ahuja replied to david derision on 12-Nov-11 02:34 PM
Clear your internet explorer cache and cookies. Open Internet Explorer =>click the Tools menu =>then Internet Options =>then click the Delete Files button, and after that click the Delete Cookies button.
http://msn-errors.blogspot.com/
Riley K replied to david derision on 12-Nov-11 07:59 PM



First thing I would ask you is Did you enter correct Username and Password?

Check these things

1. The date on your computer needs to be set properly. Double click the clock verify that the time and date are set.


2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).


3. Change your password at http://passport.com to something smaller (under 10-12 characters), then try signing in again.


4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc.), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.


5. If you disabled your firewall in the past, it still may be blocking Messenger. Try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled).


6. Clear your IE cache and cookies. Open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.


7. Check your IE Security settings. Open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.


8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll


9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category, click the Advanced Settings button, uncheck all the options, click OK twice and then try again


Regards












Suchit shah replied to david derision on 13-Nov-11 01:28 AM

Common cause of this problem may be one of the following :
Check the Messenger connection settings

Check the Internet connection settings
Check the firewall settings
Check the antivirus program
Change the proxy settings
Forgotten password
You may not be able to sign in to Windows Live Messenger because of a problem with your DLL file or the XML parser.
Reregister the DLL files
1. On the taskbar, click Start, and then click Run.
2. Type Regsvr32 %windir%\system32\msxml3.dll, and then click OK.
3. If you receive a message stating that this step was unsuccessful, continue to the next step. Otherwise, restart your computer, and then sign in to Messenger again.
Reinstall the XML Parser
1. Visit the Microsoft download website for XML Parser.
2. Click msxml3.msi near the bottom of the page.
3. Follow the on-screen instructions.
If you still can't sign in to Messenger Restart Messenger, and then sign in again.
Completely uninstall Messenger. Make sure there are no remnant files or folders.
Then go to Start, Run and type in %temp% and then OK. (Not sure if that shortcut works on 2000, but it should. If not, manually go to your temp folder) Delete everything in the folder, then reinstall Messenger.

GCC DEZES replied to david derision on 19-Nov-11 07:53 PM

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