Hello, I have a HP Pavilion dv6447om entertainment notebool PC which I am running Windows 7 on. I can not use my DVD\CD Burner. When I open up Windows DVD Maker it will start the burn, get to 99% then it ejects the disk drive and says that it could not burn the data to a disk. When i was tooling around in my device manager I noticed under Computer Management my dvd/cd-rom drives it had Matshita DVD-RAM UJ-85OS. After a windows update of service pak1 it disappeared. Now it only says CD-Rom Drive under the dvd/cd-rom drives in Computer Management. Yet in System Information I have this under my CD-ROM:
Drive G:
Description CD-ROM Drive
Media Loaded No
Media Type DVD Writer
Name CD-ROM Drive
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 0
PNP Device ID IDE\CDROMMATSHITA_DVD-RAM_UJ-850S________________1.05____\5&BFA85E&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (6.1.7601.17514, 106.00 KB (108,544 bytes), 3/24/2012 3:47 PM)
So as you can see it is still listed, the driver is there. I have troubleshooted, mr fix it from microsoft, hp updates and troubleshooting, windows updates, windows help and support, to downloads like Driver Manager etc. Please can anyone help me get my dvd/cd burner back and running correctly??? Thanks!